Terms & Conditions


SUBSCRIPTION 

Your membership will renew automatically on a month-to-month basis and after 14 days can only be canceled after the minimum 3-month term on giving us notice (such cancellation to take effect at the end of the current membership month in which your notice to terminate has been given). Your payment method will be charged monthly for as long as the membership lasts.

CANCELLING YOUR SUBSCRIPTION

If you wish to cancel your subscription please email on customerservice@vitacleanhq.com. Please quote your order number in all correspondence. Please note that the subscription comes with a three-month minimum term.

FREE PRODUCTS

You may cancel a Product order at any time within 14 days beginning on the day after you have received your order, without having to give a reason, pursuant to your statutory rights under the Consumer (Information, Cancellation and Additional Payments) Regulations 2013 (the 'Regulations'). To exercise your right to cancel under the Regulations, you must notify us within 14 days of the day after you received the order unless your Product order is split into several deliveries over different days. 

As this membership includes free products, we reserve the right to deduct a charge for the price of the products and shipping if you cancel the membership and do not return the free product in an unused, re-saleable condition. This charge will be notified to you at the time you purchase the membership. Your payment method may have the full charge deducted if the gift arrives in an unsaleable condition or does not arrive. You will be responsible for the cost of return and for ensuring the products reach us safely.